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Terms & Conditions

THIS IS A LEAGAL AND TECHNICAL UNDERTAKING BY THE USER / PURCHASER OF GOODS FROM THIS WEB-SITE, READ CAREFULLY AND ACCEPTANCE OF THE SAME

MEANS YOU BE ABIDE BY THE SAME

This website is governed by the below Terms and Conditions of our company - Lotus Corporation, 303, Umiya shopping centre, Satellite Road, Ahmedabad, Gujarat, INDIA. Our company reserves the right to amend these terms and conditions without prior notice. The customers are hereby informed that their log-in and password are accepted only with the condition that they will abide by the rules and regulations of this site whatsoever at that point of time. All transactions, dealings are subject to the Law and Jurisdiction of Ahmedabad (State: Gujarat, Country: India ). Any dispute or legal binding are subject to the jurisdiction of Ahmedabad only.

All prices quoted in this website, unless otherwise stated, are essentially in INDIAN RUPEES. The company takes all possible effort to ensure the prices for all items are correct and updated, however the prices and taxes at the time of dispatch shall be final and payable by the purchaser.

Delivery outside Ahmedabad, (GUJARAT, INDIA) will be subject to individual quotation. All customers will be notified of shipping costs before an order is accepted. No shipping cost will be added for customer who request to ship by a shipping forwarder. If the shipping cost is too high, customer can choose to reject the order or opt for other shipping alternatives if there is any. All order will be subject to shipping and handling charge within Ahmedabad or outside ahmedabad.

Once you have submitted your Request for Quotation (RFQ) to us, we will reply you within 5 working days. An e-mail will be sent to you to inform you of stock availability and shipping cost. All items in the confirmed RFQ to you will be reserved for up to 7 days and items will be released once RFQ is expired. User has the right to re-generate the same RFQ but is subject to stocks.

Purchase Order (PO) is a confirmed sales order by you or the Sales Engineer in charge of your order. PO will be processed according to the payment method specify by the user

Our company reserves the right not to attend to RFQ user suspicious of misusing our website. Such as, if user has not made any purchase after several continuous confirmed RFQ quotation or if the quantity order is ambiguous.

Our company ensures that items shipped out are in good condition. However, should there be a complaint regarding our items or service we will respond within 14 working days and attempt to resolve the complaint to our mutual satisfaction within 21 working days.

Claims for breakage, short delivery and loss can only be accepted if the delivery note is signed to that effect and is subject to a case-by-case basis. Shipping cost quoted by our staff are not insured against breakage, short delivery, loss or whatsoever unless upon customer request. Notification must be made in writing by fax or e-mail within 3 days of delivery. Claims will not be accepted unless this procedure is adhered to; subject to our discretion on case to case basis.

All items are under warranty for up to 7 days upon delivery generally, however the customer needs to confirm the same in advance and it is the sole responsibility of the customer to clarify the same before purchase of goods. Notification must be made in writing within warranty period by email. Replacement / repair will be made on a case-by-case basis. Warranty claim will not be accepted unless this procedure is adhered to. The warranty will apply in case to case bases and product to product basis. The company does not have any responsibility to inform the warranty applied on item/s.

Any misuse of the web-site will be punishable under the law at that point of time subject to the jurisdiction of Ahmedabad, Gujarat, INDIA.

Purchase of goods from us / through the web-site is sole choice of the customer / purchaser and any damage / property of the purchaser or of any one else due to use of goods purchased from us / web-site is the responsibility / liability of the purchaser solely.